A back office that runs itself
Growing e-commerce brand · 22-person team
2,400 hrs
of manual work removed per year
The situation
Every order touched four systems by hand. Invoices were retyped, stock levels drifted, and customer emails sat in a shared inbox until someone had a spare minute.
What we built
- Order-to-fulfilment workflow connecting the store, warehouse, and accounting
- Invoice and receipt extraction straight into the books
- Live inventory sync with low-stock alerts and reorder drafts
- Customer email routing with AI-drafted replies for the team to approve
Hours saved per year
Manual data entry
Orders handled, same team